• From R-LINK, go to Menu > Phone > Settings > List of devices. 
• Click on the "Phone" and "Media" icons. 
• The following message will appear: "Do you want to disconnect your device", and click on "OK".

If you would like to delete a device from the saved list from R-LINK: 

• Go to Menu > Phone > Settings > List of devices. 
• Click on the "Phone" icon. 
• Select the context menu. 
• Click on "Delete device". 
• Tick the device and click on "Delete" at the bottom of the screen. The device has now been deleted from R-LINK.

To update your R-LINK and its content (system, maps, applications):

Stage 1 - Start by installing R-LINK Toolbox

• Go to your MY Renault account via the following link: https://www.renault.co.uk/login-registration.html
• Select your R-LINK-equipped vehicle from the main menu of your MY Renault account.
• The "My connected services" heading appears at the bottom of the page. Click on the R-LINK "Manage my applications" link to enter the R-LINK Store.
• You will find the link to download the R-LINK Toolbox software on the welcome page of the R-LINK Store under the heading "R-LINK Toolbox".
• Select the PC or MAC download link.

STAGE 2 - Update your R-LINK system

• On the home page of your R-LINK, click on "Menu" - "System" and on the second page click on "Remove the SD card". 
• You can now safely remove the SD card of your R-LINK by gently pressing it. 
• Insert your SD R-LINK card in your computer's drive. 
• The R-LINK Toolbox software should launch. If this is not the case,, launch the software. 
• Connect to your MY Renault account and go to the "Update" heading of the R-LINK Store to check whether system updates are available.
• If yes, click on "Update". Tip: If you are offered a system update and a maps update at the same time, only download the maps update once the system update has been installed in your Renault's R-LINK. 
• Return to the R-LINK Toolbox software and click on "Launch my downloads". 
• Wait for the end of the download on the SD R-LINK card to be confirmed by the R-LINK Toolbox software. 
• Remove the SD R-LINK card and insert it into your Renault's R-LINK system, with the engine on. 
• During the installation of the update, the R-LINK system may be inactive and restart, do not remove the SD card.

STAGE 3 - Update your maps and/or applications

• Repeat stage 2 to update the other content of your R-LINK system.

In order to manage the content of your R-LINK system in line with the memory available:

Manage the content of your R-LINK system

• On the home page of your R-LINK, click on "Menu" - "System" and on the second page click on "Remove the SD card". 
• You can now safely remove the SD card of your R-LINK by gently pressing it. 
• Remove the SD R-LINK card from your vehicle by gently pressing it. 
• Insert your SD R-LINK card into your computer and launch the R-LINK Toolbox software, which will inform the R-LINK Store of the current content of your R-LINK. 
• Connect to your MY Renault account, go to "My Applications and Services" and click on "Manage my products". 
• The R-LINK line allows you to manage the applications installed on your system. 
• The SD Card line allows you to manage the maps on your system. 
• Click on the "Manage" button of the R-LINK line and choose the applications you would like to install or uninstall on your system. 
• Some technical applications cannot be uninstalled because they are necessary for the correct operation of the system. 
• Then click on the "Synchronise" button. 
• Return to the R-LINK Toolbox software and click on "Launch my downloads". 
• Wait for the end of the download on the SD R-LINK card to be confirmed by the R-LINK Toolbox software. 
• Remove the SD R-LINK card and insert it into the R-LINK system of your Renault, with the engine on. 
• During the installation or uninstalling of content, the R-LINK system may be inactive and restart, do not remove the SD card.
   

To add free or paid-for content for your R-LINK (services, applications, maps): 

• Go to your MY Renault account via the following link: https://www.renault.co.uk/login-registration.html

• Select your R-LINK equipped vehicle from the main menu of your MY Renault account.

• The "My connected services" heading appears at the bottom of the page. Click on the R-LINK "Manage my applications" link to enter the R-LINK Store. 

• From your R-LINK Store account, enter the "Catalogue" menu to choose the content available for your R-LINK. Select content in order to see its characteristics then click on "Buy". 

• To purchase maps or applications, you must download them onto your SD card and then install them on your R-LINK. 

• To purchase services (TomTom Traffic Connectivity and Coyote Series subscriptions etc.), no downloading or installation is necessary, these services will be activated directly on your R-LINK within 72 hours of the purchase.
   

Saving your R-LINK data on a USB stick

• Use an empty USB stick (minimum 8 GB) with FAT32 format
• In your vehicle, connect this USB stick to R-LINK
• Turn your R-LINK on and wait 1 to 2 minutes with the USB stick plugged in

N.B. there is no message telling you that the data has been saved.

Synchronisation of products

• Connect to the MY Renault account 
• Click on the "R-LINK Store" icon. 
• Click on "My applications and services" 
• Click on "Manage my products" 
• Click on the "Manage" button on the R-LINK line 
• A window with the list of applications will open, check that Coyote Série is ticked 
• Click on the "Install" button.

Downloading products

• Go back to your MY Renault account from your computer 
• Click on the "R-LINK Store" icon. 
• On the "Welcome" tab, click on "Download the R-LINK software for Windows / Mac". N.B.: The R-LINK Toolbox application is compatible with Windows 7, 8, 8.1 and on the Mac from OS X onwards. 
• Install the R-LINK 2 Toolbox 
• Launch the R-LINK Toolbox (keep on default settings) 
• Insert your USB stick containing the copy of your vehicle's data (initial data collected during formatting) 
• Click on the vehicle on the top right of the R-LINK Toolbox in order to check that it is correctly recognised then click on "Back" to access downloads 
• Select then launch your downloads. Please note that the duration of the download will depend on the size of these updates. Make sure that your computer does not switch to stand-by mode during this operation 
• Wait for the download to be approved (green tick) then once the download has been completed, you can safely remove the USB stick.

Update in your vehicle

• Plug in your USB stick in your vehicle 
• Turn on your R-LINK
• Once the USB stick has been recognised, the message "an application will be installed" will appear 
• The status of the Coyote installation is then indicated by a status bar 
• Finally, the message "Installation completed" will appear

Checking installation of Coyote Série

• Go to the R-LINK main menu
• Click on the "Apps" icon. 
• Click on "My Apps" 
• Click on the "Coyote" icon and check that the application is working
   

• Connect to your MY Renault account. 
• Click on "Access all my services" then "Manage my applications" to connect to the R-LINK Store.
• Click on the arrow to the right of the "Welcome" menu to open a scroll-down menu.
• Select "Tools".
• Choose the source vehicle with the pack you would like to transfer, then choose the target vehicle. N.B.: The two vehicles must be registered on your MY Renault account.
• Then click on "Display the transferable packs".
• All the transferable products will then be displayed. N.B.: once the transfer request has been approved, the operation cannot be cancelled. It will not be possible to transfer a pack from the destination vehicle to the source vehicle.
• Click on "Approve the transfer".
• You will receive a transfer confirmation.
   

Procedure :

• Access the MY Z.E. Online site by clicking on the following URL: https://www.services.renault-ze.com then click on "Register".
• Enter the information needed to create an account. 

NB - The "Vehicle Identification Number" is the 17 digit VIN number found on your vehicle registration document.

NB - The "Activation Code" can be found in the Connected Services document included with the delivery of your vehicle.

1. le « Numéro d’identification du véhicule correspond au numéro se trouvant en rubrique « E » de votre carte grise (17 caractères).
2. Le « Code d’activation » se trouve dans la lettre de bienvenue des services Z.E. remise lors de la livraison du véhicule.

• Tick the box in order to give your consent, then, from the email account you gave, click on the activation link to finalise the registration.

To check the driving mode

In order to make sure that the Z.E. services information has been transferred to R-LINK Evolution, check the "driving mode":

• Click on the "VIN" in the top left of the screen. 
• Check that the driving mode is on "activated"

On your Smartphone, look for the Z.E. Services application and download it for free. 

To access the Z.E. Services on your Smartphone, you must enter the same user ID and password as on the MY Z.E. Online account.

You can now benefit from MY Z.E. Connect and MY Z.E. Inter@ctive depending on the services subscribed.